Shipping & Return Policy
By doing business at any of our stores, online, or over the phone you are agreeing to our shipping policies.
Husky Trailer & Parts Co. ships product to any of the contiguous 48 United States.
Husky Trailer & Parts Co. only accepts credit cards with US or Canadian billing addresses in the United States and Canada. This includes Visa, American Express, MasterCard, Discover, PayPal, or Google Checkout.
Husky Trailer & Parts Co. ships in the US by FedEx Ground (1-4 days), Express Saver (3 days), 2nd Day Air (2 days), Next Day Air (1 day), and FedEx Freight (1-5 days).
Ground orders that do not require assembly ship within 2 working days. Ground orders that require assembly (wheels/tires, axles, torsion axles, etc.) will take 2-5 working days depending on previously scheduled assemblies and complexity of order. All express services will be shipped same day if placed by 12:00pm CST. Orders placed after 12:00pm Friday through Sunday will be entered the following Monday with same ground and express rules in place.
Some poducts may be disassembled to meet shipping weight requirements by FedEx Ground, Home Delivery, or Express.
FedEx Freight will be shipped to the closest terminal for your pickup unless specified as a commercial address with a loading dock or fork lift.
The day after your item has shipped is day one of the shipment. Days are referred to as business days. Saturday and Sunday are not business days, nor are postal holidays.
An order shipped next day air on Friday will be received on Monday. An order shipped 2nd day air on Friday will be received on Tuesday.
Husky Trailer & Parts Co. does not ship to Freight Forwarders, P.O. Boxes or APO addresses. We will require a physical address.
If an item is ordered online and is out of stock for any reason, a representative will email you with an order status. Husky Trailer & Parts Co. is not responsible for emails that get stuck in spam boxes, are not opened, or do not reach the final destination.
Husky Trailer & Parts Co. will send tracking numbers from the FedEx tracking system and a second follow up from the Husky Trailer & Parts Co. ordering system via the email you have provided.
Husky Trailer & Parts Co. insures every package. Any shipment discrepancies must be reported within 48 hours of receipt of the product. Husky Trailer & Parts Co. will not be responsible for costs associated with any expense beyond 48 hours.
Husky Trailer & Parts Co. does not authorize signature for delivery unless specified by customer. Carriers at their own discretion may change signature release depending on the insured value of the merchandise.
Husky Trailer & Parts Co. is not responsible for lost time or cost associated with any freight carrier losing or damaging a product.
If you wish to cancel your order please notify Husky Trailer & Parts Co. by 12:00pm CST the same day as order only by telephone. (do not email) Customer will be responsible for freight charges to and from the shipping address if cancelled beyond this time frame.
Free shipment items will have a designated shipping method. These items will not be upgraded during checkout. If you add an item with a free shipping item, you will be charged for the freight of that item.
The customer is responsible for freight on any returned package. Returns are subject to a 10% restocking fee and must be made within 14 days. All electronic items are non returnable. Returns may be refused if product has been used, damaged, or modified. Any items returned after 14 days will not be accepted. Returns require a copy of the original invoice and prior approval. Items shipped back without a preexisting return agreement will not be accepted. Husky Trailer & Parts Co. has the right to reverse any freight charges and fees.
NEVER refuse a shipment for ANY reason. Customer will be charged freight to and from location.
If any item is shipped incorrectly or has incurred damage please contact Husky Trailer & Parts Co. immediately and Husky Trailer & Parts Co. will correct the problem in the same manner originally specified. If an item was ordered FedEx ground, Husky Trailer & Parts Co. will ship by FedEx ground. If an item was ordered Next Day Air Husky Trailer & Parts Co. will dispatch the shipment by Next Day Air and so forth. This does not include Saturday or Sunday shipments.
Husky Trailer & Parts Co. is not responsible for any lost time or costs due to a mis-delivery, mis-shipment, or damaged product.